Effective Date: August 29, 2022
Buckeye.com, a project of Buckeye Partners, L.P., (referred to here as “we,” us” or ours”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy describes how we collect, use and disclose your personal information obtained through the buckeye.com website or when you call, email or otherwise communicate with us. By using our website or otherwise interacting with us, you consent to the data practices described in this Privacy Policy.
COLLECTION OF YOUR PERSONAL INFORMATION
When you visit the website, there is data that may be collected automatically. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by buckeye.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website. buckeye.com also keeps track of the websites and pages our customers visit within our site to determine what services are the most popular. This data is used to deliver customized content and advertising within buckeye.com to customers whose behavior indicates that they are interested in a particular subject area.
We may collect personal information you voluntarily provide to us including your name, e-mail address, and phone number.
buckeye.com encourages you to review the privacy policies of websites you choose to link to from our site so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy practices or other content on websites outside of the buckeye.com
GOOGLE ANALYTICS
Our website uses Google Analytics to help analyze how users use the website, which uses cookies. Cookies are used to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for buckeye.com. To learn how Google Analytics collects and processes data, including your options for opting out, please visit: “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners.
USE OF COOKIES
The buckeye.com website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize buckeye.com pages, or register with buckeye.com site or services, a cookie helps buckeye.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same buckeye.com website, the information you previously provided can be retrieved, so you can easily use the buckeye.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our site or Web sites you visit.
USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
buckeye.com collects and uses your personal information to operate our website and deliver the services you have requested, including responding to your communications. We also collect your personally identifiable information to inform you of other products or services available from buckeye.com and its affiliates. For example, we may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We do not sell, rent or lease customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, we may share data with trusted partners and service providers to help us perform services such as statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on buckeye.com; (b) protect and defend the rights or property of buckeye.com; (c) act under exigent circumstances to protect the personal safety of users of buckeye.com or the public; and (d) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
SECURITY OF YOUR PERSONAL INFORMATION
buckeye.com takes reasonable steps to secure your personal information from unauthorized access, use or disclosure.
We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
YOUR PRIVACY RIGHTS
Residents of certain states and other jurisdictions, such as California and the European Union, have the right to make requests to know what information we have collected about them, request correction, and request deletion of that information. If you wish to make a rights request, please contact at [email protected]. Be sure that your request includes a clear explanation of your request, which will help us make sure we respond to you appropriately. When you exercise these rights, we may verify your identity by asking you for information such as your email address, telephone number or other information. We may also use a third-party verification provider to confirm your identity. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
As described above, we do not “sell” your personally identifiable information, as we understand that term under California privacy law.
Residents of California also have the right to request information once a calendar year regarding whether and to whom we have shared your personally identifiable information for the third-party’s direct marketing purposes. In addition, an operator of a commercial website subject to California Business and Professions Code Section 22581 is required to fulfill requests from California residents under age 18 who are registered users of online sites, services or applications to obtain removal of content or information they have publicly posted. To make these requests, contact at [email protected].
CHANGES TO THIS PRIVACY POLICY
buckeye.com will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of how our website is protecting your information.
VISITORS OUTSIDE THE UNITED STATES—CROSS-BORDER TRANSFER
This website is operated in the United States. If you are visiting the website from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the website and/or providing personal information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy.
CONTACT INFORMATION
buckeye.com welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.